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Privacy Policy

Last updated: 28th November

J.J Electrical (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or contact us about our electrical services.

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1. Who We Are

J.J Electrical
Based in Poole, Dorset
Providing domestic and commercial electrical services across Dorset and surrounding areas.

If you have any questions about this Privacy Policy, you can contact us at:
Email: joe@jjelectricalcontractor.co.uk
Phone: 07528928963

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2. The Information We Collect

We collect personal information in the following ways:

Information you provide directly

  • Name

  • Email address

  • Phone number

  • Address (if supplied for quotes or bookings)

  • Details about your project or enquiry

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When you visit our website, we may collect:

  • IP address

  • Browser type

  • Device information

  • Pages viewed and time spent on the site

  • Cookies and similar technologies

This helps us understand how visitors use the site and improve our services.

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3. How We Use Your Information

We use your information to:

  • Respond to enquiries

  • Provide quotes

  • Arrange and manage electrical work

  • Maintain customer records

  • Improve our website and services

  • Comply with legal obligations

We do not use your information for unrelated marketing without your permission.

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4. Legal Basis for Processing

We process personal data under the following lawful bases:

  • Contract: when you request a quote or hire us for electrical work

  • Legitimate interest: for enquiries or improving our website

  • Legal obligation: maintaining invoices or records for tax purposes

  • Consent: only when you actively opt-in to marketing communications

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5. How We Store and Protect Your Information

We take reasonable measures to keep your information safe. Customer records may be stored on:

  • Secure email accounts

  • Encrypted devices

  • Trusted third-party platforms (e.g. Wix, email hosting providers)

We do not store unnecessary data, and we limit access to authorised personnel only.

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6. Sharing Your Information

We only share your information when necessary, such as:

  • With trusted service providers (e.g. website hosting or email providers)

  • With electricians or subcontractors who may help carry out work

  • When required to comply with the law

We do not sell or rent your personal information.

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7. Cookies & Tracking Technologies

Our website uses cookies to improve performance and understand how visitors use the site. You can control cookies through your browser settings or via our cookie banner.

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8. How Long We Keep Your Information

We keep your information only for as long as necessary for:

  • responding to enquiries

  • completing electrical work

  • maintaining business records (usually 6 years for tax purposes)

After this period, information is securely deleted.

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9. Your Rights Under UK GDPR

You have the right to:

  • Access the personal data we hold about you

  • Correct any inaccurate information

  • Ask us to delete your data

  • Object to or restrict how we process your data

  • Withdraw consent where given

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us using the details above.

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10. Links to Other Websites

Our website may include links to external sites. We are not responsible for the content or privacy practices of those websites.

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11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the date revised above.

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If you have any questions about this Privacy Policy, you can contact us at:
Email: joe@jjelectricalcontractor.co.uk

Phone: 07528928963​

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